Creativity and the creative industries -- The role of the leader in creative work -- Understanding and managing for creativity -- The creative community : one, big, sometimes dysfunctional, family -- The factors that make or break a creative leader -- Creative work never ends. neither does creative leadership -- Leadership and the environment for creativity -- Collaboration, teams, and creativity -- Motivation, competition, and conflict -- Diversity and creativity : it's everybody's problem. and it's big -- A look at ethics and the big picture -- Now what?.