TY - BOOK AU - Foster ,S.Thomas TI - Managing Quality: Integrating the Supply Chain / SN - 9780133798258 AV - HF5415.157 .F67 2017 PY - 2017/// CY - Boston : PB - Prentice Hall , KW - Quality Control KW - Quality of Products N1 - Includes bibliographical references and index; Differing perspectives on quality -- Quality theory -- Global supply chain quality and international quality standards -- Strategic quality planning -- The voice of the customer -- The voice of the market -- Quality and innovation in product and process design -- Designing quality services -- Managing supplier quality in the supply chain -- The tools of quality -- Statistically based quality improvement for variables -- Statistically based quality improvement for attributes -- Six sigma management and lean tools -- Managing quality improvement teams and projects -- Implementing and validating the quality system ER -